Let’s talk customer journeys, shall we? I see people over-complicating them all the time. |They ask me: What do I build? How do I build it? Where do they go? What do I have to put into it? But truthfully, it is very easy and that is what I will be talking to you about today.
What you’ll learn
- 3 types of customer journeys
- How to identify your customer journeys
