Here’s a change in perspective that might be the needle mover in your business:
It’s not about chasing customers, but creating them by crafting exceptional customer experiences.
Join George as he is sharing part 2 of his conversation with Bob Thompson. Together they discuss the practices behind growing a business rapidly, gaining word-of-mouth referrals, and building a loyal customer base.
What if business wasn’t focused on generating leads but rather retaining clients for long-term success? Grab your headphones because we are dropping the golden nuggets for growth.
Listen in to learn the…
- Importance of building a seamless customer journey for client success.
- Power of paid marketing AND word of mouth referrals (plus how to use both for dual action!)
- Key to understanding your audience and optimizing efforts to make them feel seen and heard.
- Value of understanding offer alignment to avoid ad fatigue.
- Core principles of marketing, conversations, and client retention.
Remember, it’s not just about the product or service you provide; it’s about the experience you create. When you have a deep understanding of your audience, you can set your business on the path to long-lasting success.
Feeling inspired to craft the perfect journey for your customers? Check out our previous podcasts with the links below!
Discover the secrets to building lasting relationships with your customers and boosting your retention with The Last Customer Journey – a 5-part video series designed to help you master a relationship-based marketing approach.
With actionable insights and proven strategies, you’ll learn how to connect with your audience on a deeper level, establish know, like, and trust, and create an unforgettable customer experience that keeps them coming back for more.
Don’t miss this opportunity to transform your business and take your customer relationships to the next level. Sign up now for this free series!
If you have any questions or comments about the episode, I’d love to hear from you! Send me a DM over on Instagram @itsgeorgebryant or pop on over to our free Facebook community, Relationship Beat Algorithms.