Did you know that the cost of poor customer service ranges from $75 billion to $1.6 trillion per year? Entitled customer service is the death of any business, so how can you help prevent it from killing yours next?
Join George as he shares how you can embrace a humble customer service and customer journey approach without creating disconnection along the way. George shares his personal journey with using humility over entitlement, revealing how it created a massive switch and paved the way for his business growth.
Listen to discover…
- How entitlement strains customer relationships.
- Why entitled customer service is the result of a myriad of problems. It’s not just having entitled customer service – it is so much more.
- Why humble customer service can become a competitive edge in this marketplace
You’ll also be learning how to tangibly apply this into your own business with 3 different action items you can implement immediately into your business.
If you liked this episode, check out the other one’s we have linked below!
Discover the secrets to building lasting relationships with your customers and boosting your retention with The Last Customer Journey – a 5-part video series designed to help you master a relationship-based marketing approach.
With actionable insights and proven strategies, you’ll learn how to connect with your audience on a deeper level, establish know, like, and trust, and create an unforgettable customer experience that keeps them coming back for more.
Don’t miss this opportunity to transform your business and take your customer relationships to the next level. Sign up now for this free series!
If you have any questions or comments about the episode, I’d love to hear from you! Send me a DM over on Instagram @itsgeorgebryant or pop on over to our free Facebook community, Relationship Beat Algorithms.